30-Day Money Back Guarantee - Returning products is easy!

Buy from SurfacesUSA.com with confidence. Our 30-Day Money Back Guarantee means you can return your product for any reason within 30 days of delivery and get a full to partial refund. You may return the product for a full refund within the first 15 days after receiving it. You may return the product for full refund minus a 25% restocking fee after the 15th day and up to the 30th day after receiving it.

The product must be returned in its entirety and in the same condition as when it arrived at your site and must not have been installed, removed and then returned. We will arrange pick-up of the product at no cost to you. This guarantee applies to all regular Surfaces USA products only and does not apply to custom made and special orders.

Claims

At Surfaces USA, we guarantee the quality of our products. If there is any damage, whether apparent upon delivery or after unpacking, simply notify us within 30 days of delivery and we will take immediate steps to replace the product or refund your money.

What's the difference between a Guarantee and a Claim?

Both our 30-Day Money Back Guarantee and our claims policy should help you feel at ease about buying from Surfaces USA. Our guarantee gives you the option of changing your mind within 30 days of delivery about any regular, but not custom-made or special-order, product you buy from Surfaces USA. Whereas a claim signifies that you have detected some damage with the product and we will make it right. Either way, you can't go wrong buying from Surfaces USA with the best guarantee and claims policy in the industry.